RepairTJC.com Warranty Policy

Warranty Information

RepairTJC.com warrants service against defects in materials and workmanship under ordinary consumer use for one year from the date of service unless otherwise noted. During this warranty period, if a defect/problem arises and you report the problem to us, we will provide shipping and repair the product using new or refurbished parts. Exterior damage that occurs after repair is not covered. All warranty decisions made at the discretion of RepairTJC.com.

Shipping Policies

Incoming shipping labels with a protected value of up to $100 are provided free of charge to our customers. We provide the option to add additional insurance for a surcharge. Terms can be viewed here. All claims are decided by RepairTJC.com.

When we ship back to the customer, we will use either USPS Ground Advantage, USPS Priority, or UPS Ground (depending on the contents and location) for a flat $10 fee + insurance fees. Expedited shipments or additional insurance may be requested and paid the customer. If you use a forwarding address, you are responsible for contacting your forwarding company.

Please note we do not currently ship from or to addresses outside of the USA.